Shift Car Rental Is Enhancing The Customer Experience

Shift Car Rental is committed to delivering exceptional customer service. Through quality car rental and leasing experiences, the ISO-certified company implements the latest systems and technologies to exceed customer expectations.

Shift’s delivery management system has upgraded the overall efficiency of its services, from corporate fleets for businesses to top-of-the-line car rentals for urban dwellers. This innovation has been recognized by the Dubai Award for Sustainable Transport (DAST), one of many awards the company has received since it first began to serve the Abu Dhabi market in 2008.

Ground-breaking Ways to Serve Clients

Shift Car Rental is the first in the region to have introduced electric vehicles to its fleet in response to the UAE’s commitment to the Paris Agreement on climate change. The pioneering move led the car rental service to add Renault Zoe to its fleet, enabling residents to experience EV technology without the initial high cost of owning one. Although Renault has ceased production of Zoe  despite glowing reviews from auto experts, Shift’s commitment to driving change toward a green economy in the UAE remains steadfast.

The company is one of a few rental and leasing services that offer UAE residents a digital device-based delivery system. Shift seeks to empower you as the customer to make measured choices toward sustainability. Its Shift Leasing Delivery Management System (SLDMS) allows a paperless experience, contributing to the city’s vision of a smart and sustainable city. Drivers use tablets to log in to the SLDMS, enabling them to receive and deliver vehicles to customers efficiently. Customers can then provide feedback online, offering Shift immediate information about their experiences.

Convenience in Car Rental and Leasing

Beyond innovative, sustainable car rental and leasing solutions, convenience and flexibility underpin Shift Car Rental’s approach to serving UAE residents. Exceptional service does not always have to involve new technology; for the most part, it just means ensuring a smooth experience.

The company’s user-friendly online booking system allows customers to browse through several vehicles, compare prices for daily and weekly rates, and make reservations from the comfort of their homes. The intuitive interface ensures that even those who are not tech-savvy can navigate the site effortlessly, picking the perfect car to suit their driving needs and controlling delivery and pick up preferences.

The award-winning car rental and leasing service has expanded over the years, enabling it to establish multiple counters at various locations. The recent openings include branches at the City Centre Me’aisem, Al Wahda Mall, and Shams Boutik Mall, bringing the company’s total locations to 14.

The growth presents customers with several options about the location of their car drop-off and pick-up points. This network of locations ensures that you can easily access Shift’s rental cars without traveling far from your home or office. Whether you’re in a busy commercial area or a quieter residential neighborhood, Shift has a location nearby to serve you.

Flexible Rental Options

Shift Car Rental understands that every customer has unique requirements, which is why it offers a variety of flexible rental options. Whether you need a car for a day, a week, or even longer, Shift has you covered.

The company’s more than 6,000-strong fleet includes everything from compact cars for city driving to luxury vehicles for those special occasions, ensuring something for everyone. This flexibility extends to rental terms, letting you choose the duration that works best with your schedule without any hassle.

The convenience and flexibility of the company’s services make it a premium choice for businesses and travelers. Whether you require a car for a day, a week, or even longer, Shift Car Rental provides customized rental plans you can adjust according to your schedule. This flexibility ensures you have the right vehicle for the right amount of time, eliminating unnecessary costs and maximizing efficiency.

Shift Car Rental also knows that first impressions matter, especially in business. Its extensive fleet includes a range of premium vehicles that cater to every executive’s taste and requirement. From sleek sedans to luxurious SUVs, you can choose a car that not only meets your practical needs but also reflects your professional image. Shift’s experienced staff maintains its fleet of vehicles, ensuring a comfortable, safe, and stylish ride.

An Award-Winning Service

Shift Car Rental’s excellence has not gone unnoticed. In recognition of its commitment to deploying innovative solutions and delivering outstanding service in the car rental industry, the company has received a couple more awards.

Apart from the DAST award, Shift has received the Sheikh Khalifa Excellence Award (SKEA) and the Dubai Quality Appreciation Program (DQAP).The SKEA raises UAE businesses by cultivating an environment of excellence at national and regional levels.  The DQAP, long considered a roadmap for many organizations in the Emirates city, recognizes businesses that have deployed and improved operations from quality concepts and practices.

These accolades highlight Shift’s dedication to maintaining high standards and continually improving the customer experience.

Backed by Prestige, Driven by Commitment

Shift Car Rental proudly belongs to AWR Mobility L.L.C, a newly formed subsidiary of AW Rostamani Group. Established in 1954, AW Rostamani Group has evolved into one of the most progressive and innovative family-owned businesses in the Middle East.

In addition to Shift’s prestigious DNA, the company’s commitment to customer satisfaction lies at the heart of its success. Its professional and friendly staff are always ready to support you with any concerns or queries, ensuring a smooth and pleasant rental experience. This customer-centric approach has earned Shift a loyal following and a reputation for excellence in the car rental industry.

But Shift Car Rental is not just another car rental company; it is a game-changer in urban mobility. By combining convenience, flexibility, and a customer-focused approach, Shift is revolutionizing the way people think about renting cars in the city. Whether you’re a resident or a visitor, Shift makes it easier than ever to navigate the urban landscape with confidence and ease.

Experience the future of urban mobility with Shift Car Rental – your go-to solution for convenient, flexible, and hassle-free car rentals in Abu Dhabi.