MENA-born, Enterprise Voice AI Pioneer – HeyBreez – Raises $2.5 Million Seed Round

HeyBreez, the operational layer for enterprise voice AI, announces an oversubscribed $2.5 million seed fund raise. 

The raise was led by Lunara Partners – a multi-stage investment firm investing in tech & tech-enabled businesses chiefly across the MENA region. Other participating investors included Jabbar Group, DASH Ventures, prominent founders and strategic angel investors. 

The proceeds will be used to deepen platform infrastructure; accelerate product development; and grow the team for sales expansion across enterprises, agencies and developers in the Americas, Europe, Asia-Pacific, and the Middle East. Timing of the seed round has been driven entirely by market demand, in order to keep pace with the growth in call volumes, and inbound requests for HeyBreez’s services.

HeyBreez is flourishing in a market where Voice AI has reached human parity (i.e. Artificial Intelligence systems now match or exceed human capabilities in recognizing, generating, or translating speech). However, the infrastructure to run Voice AI at enterprise scale has not been reached – which is where HeyBreez excels. 

Most voice platforms get the agent talking, then hand back the rest. HeyBreez sits at the operational layer; the part that handles everything around and after the call: retries; callbacks; follow-up logic; branching journeys; telephony; and integrations. These are the workflows that transform a voice agent into a real business process – able to run reliable, low-latency conversations at production scale.

Karim Malhas, Founder & CEO of HeyBreez, said:

“Everyone in this market helped companies make the call. No one helped them run the operation behind it. That is the hard part, and what we built for from day one. This round lets us put HeyBreez in front of all the teams needing it and asking for it. We have a proven product, several different customer types, we’re logging over a million calls a month already, and there is much more to come.” 

HeyBreez is already achieving significant traction, proving its enterprise grade production output. In a single month, its platform has run over one million calls. Campaign dialing on the platform easily reaches 10,000 calls a day for individual clients.

HeyBreez serves four customer types via a single infrastructure: enterprise clients with dedicated solution support; agencies and resellers building on top of the platform; individual developers and small businesses on self-serve plans; and regional AI players embedding the technology directly into their own products. HeyBreez supports multi-language voice workloads across industries where voice is still the dominant channel, such as: banking, healthcare, logistics, hospitality, and customer experience. 

HeyBreez is building impressive partnerships to build out its channel. Arabic.ai and Xaia are solutions integration partners, reselling HeyBreez to their own enterprise client bases across the region. HeyBreez expects more such partnerships to extend its reach into new markets and verticals, without requiring relationship-building from scratch.

Said Murad, Co-Founder & Managing Partner of Lunara Partners, commented:

“Every platform in this market solved the conversation. Almost none solved the operation around it, the retries, callbacks, integrations, and governance that determine whether voice agents hold up in production. HeyBreez built for that layer from day one, and the volume already running through the platform shows it. With a multi-channel commercial model and positioning alignedwith the rise of Arabic-language and sovereign-cloud voice AI, we believe HeyBreez can become a core piece of the enterprise voice stack globally.” 

HeyBreez is formally headquartered in the US with offices in Amman and Dubai, and is designed for global deployment. The MENA region is its commercial starting point, supported by rising demand for Arabic-language voice automation and the sovereign-cloud and data-residency mandates being shaped by the GCC’s national champions. The platform is already running across MENA, Europe, the USA, and LATAM. Arabic is now getting the voice infrastructure it deserves, while also creating a platform built to run anywhere.